Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,857 reviews

Reviews

Recommend
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9th September 2022


Really great service from the receptionist, friendly and really helpful with my questions and managed to get me an appointment really quickly. The GP who I had an appointment with was really kind and made sure to take the time to inform me of everything that I asked of and I could tell that they really cared.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th September 2022


Wonderful team with empathy!

Suggested improvements
I think the practice adapts to the needs of the patients. I have been with you for 24 years. All the teams wonderful. Thank you

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9th September 2022


Absolutely amazing surgery…. Friendly receptionists, fantastic doctors and nurses all of them are brilliant but Dr Clarson is so kind caring and genuinely cares and gives the best treatment… never feel rushed. They are also spot on with any developments sending texts when action is needed eg flu jabs, blood results etc… best surgery in the area

Suggested improvements
Nothing!

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Cleanliness
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Appointment
 
7th September 2022


Friendly receptionists, very understanding and always get an appointment within an appropriate time. Always lovely HCPs. I've seen a lovely nurse a few times and yesterday saw Dr Laura who was very helpful, understanding and let me feel unwell without any judgement. Very happy to be registered here.

Suggested improvements
Nothing.

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29th August 2022


Everything was easy, clear, and friendly. Even when I didn't know what I was doing, I was never made to feel like an idiot. I've never felt even a hint of transphobia from anyone at the practice. Best GP I've ever had :)

Suggested improvements
If you marked which person is your hemotologist for booking appointments via the NHS app, that would make things even easier.

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Page 26 of 290

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb